Fine Designer Jewelry - Handcrafted in New York City - Susan Suh
Fine Designer Jewelry - Handcrafted in
New York City - Susan Suh
Harper's Bazaar India, Hottest
Talents to Know SUSAN SUH
Credit Cards are accepted through PayPal.

Sales Tax
Applicable taxes are applied to orders shipped to New York.

Shipping Schedule
All item(s) usually ships in 2-4 weeks unless it is in stock. In stock items will be shipped in 2-3 business days.  If you need your order by a specific date, please contact us
and we will do our best to accommodate your time lines.

Jewelry Care
After each use, gently wipe with a soft cloth and store jewelry separately to avoid scratching and keep away from heat or direct sunlight. Avoid direct contact with water (salt or
fresh), excessive perspiration, and chemicals such as chlorine, sulfur, perfume, detergent and lotion.

If you have any questions about how to care of a particular piece of jewelry, please contact us.

Handmade in New York
Our fine jewelry is handmade in New York City using recycled precious metals. To the best of our knowledge, the diamonds used in our jewelry are conflict-free.

Policies

Return Policy
Susan Suh LLC will accept return item(s) for store credit only within 14 days of purchase.  Item(s) must be returned in new and resalable condition in its original packaging
along with the receipt. We cannot refund shipping charges on returned item(s).

Sale and special order items are non-returnable. All sales are final.

Item(s) received as gifts may be exchanged for another item of equal or greater value. (Customer will pay the difference if the item(s) is of greater value.)

To return an item, please send us an email to: info[at]susansuh.com with the subject header: Return Authorization Request. A Return Authorization must be obtained
BEFORE returning any items. For your security, please return your item with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt. Customer
(purchaser) is responsible for all return shipping costs. Susan Suh LLC is not responsible for items damaged or lost in transit.

Shipping Policy
Susan Suh LLC offers complimentary shipping via USPS in the Continental United States (excludes Alaska and Hawaii). Delivery details will be confirmed after receipt of
payments. (On average, it can take 4-7 days depending on your location.) Overnight or next day delivery are available upon request, applicable shipping fees will be applied.

International shipping is not available at this time. However, if you are interested in an international order, please contact us and we will try to accommodate your request.

Repair Policy
We will repair designs purchased through susansuh.com. Please email info[at]susansuh.com with the subject header: Repair Work Order (RWO) to request a repair. We
will send you an email with your (RWO) number and instructions for your repair request and inform you of applicable repair and shipping costs.

Privacy Policy
Susan Suh LLC will not sell, share or trade any information you supply to us with a third party. This Privacy Policy describes our practices regarding the collection and use of
information through our website, located at susansuh.com. By using or purchasing any product through this site, you agree to the collection and use of information as set
forth in this Policy. If you do not agree to this Policy, please do not use the site. We may update this Policy at our discretion and the most recent version shall be posted on
this page. Any information we collect is used to provide you with a better shopping experience and to facilitate us in fulfillment operations. From time to time, we may send
sale information, product updates, etc. via US mail and/or electronically via email. If you would prefer not to receive these promotional items, you may opt out by contacting
us at info[at]susansuh.com with "REMOVE" as the subject header.

Trademarks & Copyrights
Susan Suh and Freedom & Hope are trademarks of Susan Suh. All contents of this site are Susan Suh copyright. All rights reserved.

Errors and Inaccuracies
Although we try to always have up-to-date information on this site, it is not possible to be sure that there are no errors. This website may contain mistakes which may relate
to products' pricing and availability. We reserve the right to correct these errors, even after an order has been submitted. We can also change or update the current
information at any time. We apologize for any inconvenience this may cause.
© 2015 SUSAN SUH. ALL RIGHTS RESERVED.